All Systems Operational

About This Site

Monitoring of Heficed services and issue notifications. Subscribe to Heficed status page to get the latest updates on the service health.

Global Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
99.97 % uptime
Today
Terminal ? Operational
90 days ago
100.0 % uptime
Today
Bare Metal Servers ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Support Center ? Operational
90 days ago
100.0 % uptime
Today
Abuse Desk ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
FRA - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
FRA - Network Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom Operational
90 days ago
100.0 % uptime
Today
LON - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
LON - Network Operational
90 days ago
100.0 % uptime
Today
Milan, Italy Operational
90 days ago
99.98 % uptime
Today
MIL - Network Operational
90 days ago
99.98 % uptime
Today
Chicago, United States Operational
90 days ago
99.73 % uptime
Today
CHI - Cloud Servers Operational
90 days ago
99.98 % uptime
Today
CHI - Network Operational
90 days ago
99.48 % uptime
Today
Los Angeles, United States (Migrated to Hivelocity) Operational
90 days ago
100.0 % uptime
Today
LAX - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
LAX - Network Operational
90 days ago
100.0 % uptime
Today
Reston, United States Operational
90 days ago
100.0 % uptime
Today
RES - Network Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil Operational
90 days ago
99.98 % uptime
Today
SAO - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
SAO - Network Operational
90 days ago
99.97 % uptime
Today
Lagos, Nigeria Operational
90 days ago
99.99 % uptime
Today
LGS - Network Operational
90 days ago
99.99 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
JHB - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
JHB - Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - This incident has been resolved.
Mar 21, 08:02 UTC
Monitoring - Critical systems are operational and virtual machines are being brought up, updates to come.
Mar 20, 09:28 UTC
Update - We have dealt with the issue stopping the migration from proceeding, and are resuming, updates to come.
Mar 20, 08:42 UTC
Update - Issues stopping the migration from continuing have been identified and are being worked through, updates to come.
Mar 19, 22:53 UTC
Identified - Due to delays, the migration has been extended by 2 hours, updates to come.

-----------------------------
We are writing to inform you of a maintenance window scheduled for March 19, 2025, from 4:00 AM to 6:00 PM Central Time.
The purpose of this maintenance window is to perform a migration of our servers from ORD2 to ORD3 as part of our ongoing efforts to improve the reliability and performance of our services.
Please note that during this time, services will be temporarily unavailable. We recommend that you backup any critical data and ensure your configurations are up to date before the maintenance begins.

What is Happening?

As part of our ongoing efforts to improve the reliability, performance, and security of our services, we will be migrating our servers from ORD2 to ORD3. This migration will affect VPS and dedicated servers hosted in our ORD2 data center, which will be moved to our new and more advanced ORD3 infrastructure.
This process will improve overall system performance, enhance service availability, and enable the implementation of better security measures, ensuring long-term stability for your services.
Please note that during this time, VPS and dedicated servers will be temporarily unavailable. We recommend that you backup any critical data and ensure your configurations are up to date before the migration begins.

Maintenance Details:
-----------------------------
Date: March 19, 2025
Time: 4:00 AM to 4:00 PM Central Time
Duration: Approximately 12 hours

Impact on Services:

During the maintenance window, VPS and dedicated servers hosted in ORD2 will be temporarily unavailable. Please plan accordingly, as there will be a disruption to service during this migration.
Action Required from You:
Backup Data: Please ensure that any critical data is backed up before March 19, 2025 to avoid potential data loss during the migration process.
Check Configurations: Verify your system configurations and settings to ensure everything is aligned with the migration process.
Prepare for Temporary Service Disruption: Services will be temporarily unavailable during the 12-hour maintenance window. Please plan accordingly and inform your team of the expected downtime.

Why Is This Necessary?

The migration from ORD2 to ORD3 is essential to ensure the continued reliability, performance, and security of our services. By upgrading to a more advanced infrastructure, we can provide enhanced system stability, improved performance, and better scalability for future growth. This migration also supports the implementation of more robust security measures, allowing us to maintain the highest level of service quality for all customers.

This process is a key part of our commitment to improving your experience and minimizing the risk of future service disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation as we work to improve our infrastructure.

If you have any questions or concerns, please open a ticket at https://my.hivelocity.net. If the portal is unavailable, you can reach us by phone at (888) 869-4678.
Hivelocity Operations Team
888-869-HOST

Mar 19, 21:16 UTC
Mar 20, 2025
Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 21:00 UTC
Update - Due to delays, the migration has been extended by 2 hours, updates to come.
Mar 19, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 UTC
Scheduled - Attention:
-----------------------------
We are writing to inform you of a maintenance window scheduled for March 19, 2025, from 4:00 AM to 4:00 PM Central Time.
The purpose of this maintenance window is to perform a migration of our servers from ORD2 to ORD3 as part of our ongoing efforts to improve the reliability and performance of our services.
Please note that during this time, services will be temporarily unavailable. We recommend that you backup any critical data and ensure your configurations are up to date before the maintenance begins.

What is Happening?

As part of our ongoing efforts to improve the reliability, performance, and security of our services, we will be migrating our servers from ORD2 to ORD3. This migration will affect VPS and dedicated servers hosted in our ORD2 data center, which will be moved to our new and more advanced ORD3 infrastructure.
This process will improve overall system performance, enhance service availability, and enable the implementation of better security measures, ensuring long-term stability for your services.
Please note that during this time, VPS and dedicated servers will be temporarily unavailable. We recommend that you backup any critical data and ensure your configurations are up to date before the migration begins.

Maintenance Details:
-----------------------------
Date: March 19, 2025
Time: 4:00 AM to 4:00 PM Central Time
Duration: Approximately 12 hours

Impact on Services:

During the maintenance window, VPS and dedicated servers hosted in ORD2 will be temporarily unavailable. Please plan accordingly, as there will be a disruption to service during this migration.
Action Required from You:
Backup Data: Please ensure that any critical data is backed up before March 19, 2025 to avoid potential data loss during the migration process.
Check Configurations: Verify your system configurations and settings to ensure everything is aligned with the migration process.
Prepare for Temporary Service Disruption: Services will be temporarily unavailable during the 12-hour maintenance window. Please plan accordingly and inform your team of the expected downtime.

Why Is This Necessary?

The migration from ORD2 to ORD3 is essential to ensure the continued reliability, performance, and security of our services. By upgrading to a more advanced infrastructure, we can provide enhanced system stability, improved performance, and better scalability for future growth. This migration also supports the implementation of more robust security measures, allowing us to maintain the highest level of service quality for all customers.

This process is a key part of our commitment to improving your experience and minimizing the risk of future service disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation as we work to improve our infrastructure.

If you have any questions or concerns, please open a ticket at https://my.hivelocity.net. If the portal is unavailable, you can reach us by phone at (888) 869-4678.
Hivelocity Operations Team
888-869-HOST

Feb 13, 16:04 UTC
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.