All Systems Operational

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Monitoring of Heficed services and issue notifications. Subscribe to Heficed status page to get the latest updates on the service health.

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.94 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Terminal Operational
90 days ago
100.0 % uptime
Today
Bare Metal Servers Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
99.59 % uptime
Today
Abuse Desk Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
99.84 % uptime
Today
FRA - Cloud Servers Operational
90 days ago
99.69 % uptime
Today
FRA - Network Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom Operational
90 days ago
100.0 % uptime
Today
LON - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
LON - Network Operational
90 days ago
100.0 % uptime
Today
Milan, Italy Operational
90 days ago
100.0 % uptime
Today
MIL - Network Operational
90 days ago
100.0 % uptime
Today
Chicago, United States Operational
90 days ago
100.0 % uptime
Today
CHI - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
CHI - Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, United States Operational
90 days ago
100.0 % uptime
Today
LAX - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
LAX - Network Operational
90 days ago
100.0 % uptime
Today
Reston, United States Operational
90 days ago
100.0 % uptime
Today
RES - Network Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil Operational
90 days ago
99.85 % uptime
Today
SAO - Cloud Servers Operational
90 days ago
99.78 % uptime
Today
SAO - Network Operational
90 days ago
99.92 % uptime
Today
Lagos, Nigeria Operational
90 days ago
100.0 % uptime
Today
LGS - Network Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
JHB - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
JHB - Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
We are writing to inform you that your virtual machine(s) located in our data center will be migrated to Hivelocity’s infrastructure during the migration window scheduled for January 20 2026.
Completed - The scheduled maintenance has been completed.
Jan 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 00:00 UTC
Scheduled - Maintenance Notification
Attention:
We are writing to inform you that your virtual machine(s) located in our data center will be migrated to Hivelocity’s infrastructure during the migration window scheduled for January 20 2026.

What is Happening?
Your London based VM(s) will be migrated from the Heficed platform to Hivelocity’s infrastructure.
Maintenance Details:
Location: London Datacenter Center
Date: January 20 2026
Time: 12:00 AM to 6:00 AM GMT Local time
Duration: Approximately 1 to 2 hours per VM
Impact on Services:
Most migrations will complete seamlessly. In some cases a brief service interruption of a few minutes may occur while the migration is finalized.

Action Required from You:
Please take a moment to review the Heficed VM Migration FAQ.
This resource explains the migration process answers common questions and outlines what to expect.
Clients who do not have a payment method on file will need to add a credit card during the migration process.
We also recommend ensuring your systems are backed up as a best practice.

Why Is This Necessary?
This migration enables all of your services to be managed through a single pane of glass in the MyVelocity portal providing a unified experience for billing support and account management. Please take a moment to review the Heficed VM Migration FAQ for additional information regarding these changes:
https://www.hivelocity.net/faq-for-heficed-vm-migration-to-hivelocity-infrastructure/We apologize for any inconvenience this may cause and appreciate your understanding and cooperation as we work to improve our infrastructure.

If you have any questions or concerns please open a ticket at https://my.hivelocity.net. If the portal is unavailable you can reach us by phone at (888) 869 4678.
Hivelocity Operations Team
888 869 HOST
Hivelocity Hosting
Jan 1, 09:58 UTC
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