Identified - One leaf switch experienced internal disk corruption. Currently several servers have N network redundancy, and we are working on restoring N+1 redundancy.
Apr 5, 12:41 UTC
Investigating - Network redundancy in Chicago is degraded for a few proto compute servers - the administrators are already solving the issue and we will update you once we have any news.
Apr 5, 07:26 UTC

About This Site

Monitoring of Heficed services and issue notifications. Subscribe to Heficed status page to get the latest updates on the service health.

Global Operational
Website ? Operational
Terminal ? Operational
IP Address Market ? Operational
Proto Compute ? Operational
Support Center ? Operational
Abuse Desk ? Operational
API ? Operational
Frankfurt, Germany Operational
90 days ago
99.98 % uptime
Today
FRA - Kronos Cloud Operational
90 days ago
100.0 % uptime
Today
FRA - Network Operational
90 days ago
99.97 % uptime
Today
London, United Kingdom Operational
90 days ago
100.0 % uptime
Today
LON - Kronos Cloud Operational
90 days ago
100.0 % uptime
Today
LON - Network Operational
90 days ago
100.0 % uptime
Today
Milan, Italy Operational
90 days ago
100.0 % uptime
Today
MIL - Network Operational
90 days ago
100.0 % uptime
Today
Chicago, United States Degraded Performance
90 days ago
99.97 % uptime
Today
CHI - Kronos Cloud Operational
90 days ago
99.95 % uptime
Today
CHI - Network Degraded Performance
90 days ago
99.99 % uptime
Today
Los Angeles, United States Operational
90 days ago
100.0 % uptime
Today
LAX - Kronos Cloud Operational
90 days ago
100.0 % uptime
Today
LAX - Network Operational
90 days ago
100.0 % uptime
Today
Reston, United States Operational
90 days ago
100.0 % uptime
Today
RES - Network Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil Operational
90 days ago
99.91 % uptime
Today
SAO - Kronos Cloud Operational
90 days ago
99.92 % uptime
Today
SAO - Network Operational
90 days ago
99.91 % uptime
Today
Lagos, Nigeria Operational
90 days ago
99.93 % uptime
Today
LGS - Network Operational
90 days ago
99.93 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
99.98 % uptime
Today
JHB - Kronos Cloud Operational
90 days ago
100.0 % uptime
Today
JHB - Network Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - We had network connectivity degradation in Frankfurt, that was caused by emergency maintenance of one of our ISPs. Maintenance was completed successfully.
Apr 16, 23:10 UTC
Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Completed - The scheduled maintenance has been completed.
Apr 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 10:00 UTC
Scheduled - Our system administrators have noticed an issue in the Kronos Cloud management system which results in performance decreases in Chicago, USA. A solution was found and to guarantee the stability of system's performance an urgent maintenance is deemed necessary, The maintenance will consist of two parts:
Maintenance (1)
--finished--
Maintenance (2)
2021-04-13 10:00 - 11:00 (UTC) : A low risk of performance decrease for Kronos Cloud servers in Chicago.
Apr 12, 17:08 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:53 UTC
Scheduled - Since not all required tasks were finished, we are extending the first part of the maintenance until 09:00 (UTC)
Apr 13, 07:52 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:02 UTC
Scheduled - Our system administrators have noticed an issue in the Kronos Cloud management system which results in performance decreases in Chicago, USA. A solution was found and to guarantee the stability of system's performance an urgent maintenance is deemed necessary. The maintenance will consist of two parts:
Maintenance (1)
2021-04-13 07:00 - 07:30 (UTC) : Kronos Cloud VM management is turned off in Chicago, the servers are unaffected.
Maintenance (2)
2021-04-13 10:00 - 11:00 (UTC) : A low risk of performance decrease for Kronos Cloud servers in Chicago.
Apr 12, 17:04 UTC
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

Unresolved incident: Redundancy loss in Chicago, US.

Apr 4, 2021

No incidents reported.