In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:01 UTC
Scheduled - Date: 20-SEP-2021 - 24-SEP-2021
Description: We will be upgrading our storage cluster software. All cloud servers will remain running, with no impact to server management. There may be a slight impact to disk performance during maintenance. Bare metal servers are not impacted.
Risk: Medium.

We apologize for any inconvenience you may experience during this activity. Your cooperation and understanding are greatly appreciated.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:01 UTC
Scheduled - Date: 20-SEP-2021 - 24-SEP-2021
Description: We will be upgrading our storage cluster software. All cloud servers will remain running, with no impact to server management. There may be a slight impact to disk performance during maintenance. Bare metal servers are not impacted.
Risk: Medium.

We apologize for any inconvenience you may experience during this activity. Your cooperation and understanding are greatly appreciated.

About This Site

Monitoring of Heficed services and issue notifications. Subscribe to Heficed status page to get the latest updates on the service health.

Global Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
Terminal ? Operational
IP Address Market ? Operational
Bare Metal Servers ? Operational
DNS ? Operational
Support Center ? Operational
Abuse Desk ? Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
99.99 % uptime
Today
FRA - Cloud Servers Operational
90 days ago
99.99 % uptime
Today
FRA - Network Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom Operational
90 days ago
99.99 % uptime
Today
LON - Cloud Servers Operational
90 days ago
99.99 % uptime
Today
LON - Network Operational
90 days ago
100.0 % uptime
Today
Milan, Italy Operational
90 days ago
100.0 % uptime
Today
MIL - Network Operational
90 days ago
100.0 % uptime
Today
Chicago, United States Under Maintenance
90 days ago
99.97 % uptime
Today
CHI - Cloud Servers Under Maintenance
90 days ago
99.95 % uptime
Today
CHI - Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, United States Operational
90 days ago
99.99 % uptime
Today
LAX - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
LAX - Network Operational
90 days ago
99.98 % uptime
Today
Reston, United States Operational
90 days ago
100.0 % uptime
Today
RES - Network Operational
90 days ago
100.0 % uptime
Today
São Paulo, Brazil Operational
90 days ago
98.28 % uptime
Today
SAO - Cloud Servers Operational
90 days ago
96.57 % uptime
Today
SAO - Network Operational
90 days ago
100.0 % uptime
Today
Lagos, Nigeria Operational
90 days ago
99.99 % uptime
Today
LGS - Network Operational
90 days ago
99.99 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
99.99 % uptime
Today
JHB - Cloud Servers Operational
90 days ago
100.0 % uptime
Today
JHB - Network Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 23, 2021

No incidents reported today.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 08:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 UTC
Scheduled - In Johannesburg, South Africa we will be replacing one of the two hot-swappable PSU on one of the system servers to restore power redundancy. All services will continue to run, no downtime is expected.
Impact: Low
Sep 20, 11:32 UTC
Sep 20, 2021

Unresolved incidents: Cloud Servers management maintenance in Johannesburg, South Africa, Cloud Servers management maintenance in Chicago, United States.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - The scheduled maintenance has been completed.
Sep 17, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:04 UTC
Scheduled - We will be upgrading our storage cluster software. All cloud servers will remain running, no impact to server management. There may be slight impact to disk performance during maintenance. Bare metal servers are not impacted.

Risk: low.

We apologize for any inconvenience you may experience during this activity. Your cooperation and understanding are greatly appreciated.
Sep 13, 14:26 UTC
Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - Unexpected hardware/kernel crash/panic took down a hypervisor affecting a small part of VM's
VM's were quickly brought back up and are running once again.
Sep 15, 01:42 UTC
Sep 14, 2021
Sep 13, 2021
Completed - The scheduled maintenance has been completed.
Sep 13, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 06:00 UTC
Scheduled - We will be performing storage, routers, and e-mail filtering system maintenance in Johannesburg, South Africa. During the maintenance, we will be replacing one of the four power supplies of the router, hot-swappable disks on storage servers, redundant PSU on the system server, rebooting one of the e-mail filtering servers. All services will continue to run, no downtime is expected.
Sep 9, 08:41 UTC
Resolved - This incident has been resolved.
Sep 13, 15:37 UTC
Investigating - Unexpected hardware/kernel crash/panic took down a hypervisor affecting a small part of VM's
VM's were quickly brought back up and are running once again.
Sep 13, 12:44 UTC
Resolved - This incident has been resolved.
Sep 13, 15:37 UTC
Monitoring - Unexpected hardware/kernel crash/panic took down a hypervisor affecting a small part of VM's
VM's were quickly brought back up and are running once again.
Sep 13, 12:27 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.