We are writing to inform you that your virtual machine(s) located in our data center will be migrated to Hivelocity’s infrastructure during the migration window scheduled for January 20 2026.

Scheduled Maintenance Report for Heficed

Completed

The scheduled maintenance has been completed.

Posted Jan 24, 2026 - 00:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 20, 2026 - 00:00 UTC

Scheduled

Maintenance Notification
Attention:
We are writing to inform you that your virtual machine(s) located in our data center will be migrated to Hivelocity’s infrastructure during the migration window scheduled for January 20 2026.

What is Happening?
Your London based VM(s) will be migrated from the Heficed platform to Hivelocity’s infrastructure.
Maintenance Details:
Location: London Datacenter Center
Date: January 20 2026
Time: 12:00 AM to 6:00 AM GMT Local time
Duration: Approximately 1 to 2 hours per VM
Impact on Services:
Most migrations will complete seamlessly. In some cases a brief service interruption of a few minutes may occur while the migration is finalized.

Action Required from You:
Please take a moment to review the Heficed VM Migration FAQ.
This resource explains the migration process answers common questions and outlines what to expect.
Clients who do not have a payment method on file will need to add a credit card during the migration process.
We also recommend ensuring your systems are backed up as a best practice.

Why Is This Necessary?
This migration enables all of your services to be managed through a single pane of glass in the MyVelocity portal providing a unified experience for billing support and account management. Please take a moment to review the Heficed VM Migration FAQ for additional information regarding these changes:
https://www.hivelocity.net/faq-for-heficed-vm-migration-to-hivelocity-infrastructure/We apologize for any inconvenience this may cause and appreciate your understanding and cooperation as we work to improve our infrastructure.

If you have any questions or concerns please open a ticket at https://my.hivelocity.net. If the portal is unavailable you can reach us by phone at (888) 869 4678.
Hivelocity Operations Team
888 869 HOST
Hivelocity Hosting

Posted Jan 01, 2026 - 09:58 UTC

This scheduled maintenance affected: London, United Kingdom (LON - Cloud Servers).